We have identified and resolved the cause of the issue. We are now able to connect to our FTP servers again. Although we don't anticipate any further issues, we will monitor this for the next hour to ensure there are no further occurrences.
Posted Jul 30, 2018 - 12:48 BST
We are receiving reports of connection issues to our FTP servers. We are investigating this with priority at the moment and will provide more updates shortly.