All Systems Operational
Websites Operational
Websites ? Operational
Checkout & Cart Operational
Third party systems ? Operational
Admin Operational
Admin application Operational
Order and backend task processing ? Operational
Asset generation ? Operational
Scheduled tasks Operational
FTP Operational
Staging Operational
Websites Operational
Order and backend task processing ? Operational
Asset generation ? Operational
FTP Operational
Other services Operational
Support Operational
Blog hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our scheduled release will be deployed to your live website between 10:00am and 4:00pm on Tuesday. We will continue monitoring throughout the day and Wednesday.

We will update this posting with details of the release deployment progress on each day to ensure centralised release-related communication.

bluCommerce Admin will update itself — you'll only need to restart to see the updates. Once your admin has been updated, the live site description will be changed to 'Platform Release'. You'll then need to close all open bluCommerce windows and restart the application completely to receive the upgrades and log back in. There's no delay; you'll be able to restart the application and upgrade immediately after you've been logged out.

The status of this maintenance will remain at verifying and will only be marked as 'completed' once all deployments have been successfully executed and monitoring is complete.
Posted on Aug 18, 12:42 BST
Past Incidents
Aug 20, 2017

No incidents reported today.

Aug 19, 2017

No incidents reported.

Aug 18, 2017
Resolved - At 15:56, one of our web servers suffered a storage failure and started sending error responses to a large number of requests. This was quickly picked up by our monitoring systems, and the affected server was taken out of service at 16:02, bringing everything back up. The issue affected approximately 5% of requests over the 6 minute period.

We apologise for the issues this has caused, and we are carrying out further investigations internally to determine the best way to prevent this happening again.
Aug 18, 17:10 BST
Monitoring - We have identified the issue which has now been resolved. This was caused by an issue with one of our servers which was automatically pulled out of service when the issues was picked up by our monitoring. This lasted around 6 minutes and only affected a small number of requests. We are currently monitoring the issue to ensure there are no further occurrences.
Aug 18, 16:19 BST
Investigating - We have been made aware of an issues that is stopping users from logging into the bluCommerce admin. We are currently investigating this and will provide another update shortly.
Aug 18, 16:06 BST
Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.